Parent Company
PayPal
Customer Service
Order Processing
Mail Order
Privacy Policy
Return Policy
Contact Us

Parent Company Information

Rebel Outlet is a subsidiary of SkyLinePrints, Inc. SkyLine Prints is a full service embroidery company. Their website is www.SkyLinePrints.com.

We process Visa, Mastercard, American Express, and Discover cards. We also offer PayPal as an option. PayPal is a fast and free service used for payments and sending money to people. You are no longer required to register with PayPal in order to use their service for purchases.

As always, if you have ANY questions about checking out with our chosen methods, please contact us. We will do everything we can to accommodate you.

Customer Service

At Rebel Outlet.com the customer comes first. If you are not happy, then we are not happy. We promise to do everything within our power to make your experience with Rebel Outlet.com the most enjoyable experience possible.

If you have any questions, concerns, or suggestions, please do not hesitate to contact us. We respond to all email within 24 hours. Our normal business hours are Monday – Friday, 8:00 a.m. to 5:00 p.m. EST. You can send us email or fax us 24 hours a day.

In all correspondence, please include your complete name, address, contact number, order information, and all details concerning writing us. We want to be sure we understand the problem so that we can respond quickly and efficiently.

Contact addresses are available in Contact Us section of our web site.

Order Processing:

Most orders are processed and shipped within 2-3 business days. All shipments are sent United States Postal Service (USPS) or Federal Express (FedEx). Method of shipping is at our discretion. All shipments will have a tracking number assigned. Currently, Rebel Outlet.com is only able to ship within the United States of America. We hope to add international shipping at a later date.

Emails are sent confirming receipt of order and confirming order shipment.

Ordering

We accept payment for internet orders with Visa/Mastercard/American Express and PayPal. You can also call us toll free at 888 254-5095 to have someone place the order for you over the phone.

Mail orders are also accepted. Checks and money orders are accepted with mail orders.

No Credit Card? No problem….

We do accept mail-in orders. All mail-in orders must include our mail-in order form, which can be found HERE. Please send completed form and payment to:

Rebel Outlet
C/O Order Fulfillment
P.O. Box 598
Locust Grove, Georgia 30248-0598

Personal check orders are held 7-10 days to ensure payment clears our bank. Money order purchases are shipped within our normal order processing intervals.

Privacy Policy

Rebel Outlet.com understands the importance of protecting the privacy of our customers. The information collected is used to market and improve the services we offer, to improve our web site content, and to contact you with updates to the web site or for other marketing purposes. All customer information is kept private and will NEVER be sold or given to any other company. Your privacy is very important to us.

Do we capture information or place “cookies” on your computer?

No. Rebel Outlet.com does not place cookies or any other tracking mechanism on your computer without your authorization. The only personal information Rebel Outlet.com uses comes from billing, shipping, or ordering information. This information is kept in our billing/shipping computers and is not distributed to outside companies in any form.

How do we use your information?

Rebel Outlet.com uses customer provided information for billing, shipping, order tracking, and marketing for Rebel Outlet.com services. We do NOT provide any customer information to third parties.

How do I contact Rebel Outlet.com?

Contact Form

Mailing Address:

Rebel Outlet
P.O. Box 598
Locust Grove, Georgia 30248-0598

Telephone: 888 254-5095

Fax: 770 954-9095

Return Policy

Merchandise:

If for any reason you are not 100% satisfied with your purchase from our merchandise section, you may return your item for full credit of the purchase price. You must contact us prior to returning any merchandise for an authorization number. All returns must be made within 14 days for item shipping. Shipping and handling charges are not refundable. The item must be in new condition and unused.

Please include a copy of your original invoice. We will issue credit after inspection of merchandise. Full refund of the purchase price will be applied in the same manner in which original payment was received.

See Contact Us for shipping information.